From our Director of Operations, to our Case Managers, Field Agents and clients - communication is imperative. This allows for the smooth flow of information, in real time, during any operation. As our client, you are one of the most important factors in an operation’s success - our operational objectives are based upon the intelligence communicated from you. To increase effectiveness we may contact the client during the operation to verify data as it is observed, in real time. This is why the client and the information received by them is vital.

As with nearly all of our operations, our clients expect 100% confidentiality. This is an industry-wide expectation and with good reason, we take many steps to ensure this. Please do not hesitate to disclose any special circumstances that need to be addressed in regards to this. Whether contact with the client can only be made at certain times of the day, certain days of the week or only through specified methods of contact, we understand and will gladly accommodate. 

Plain and simple, we understand the high costs involved with the services we offer. To ensure you are getting the best value for your dollar, we will establish an investigative plan based on your needs, in the most efficient manner possible. As two separate investigations are rarely alike, this depends entirely on the situation at hand. 

Our industry is highly-regulated, as it should be. This places the onus on us to provide our clients with services safely, correctly and legally - we pride ourselves on the quality of service we provide and the integrity with which it is carried out. Our Agents will not waiver in their responsibility to provide truthful and honest observations, nor will they falter in their conviction of seeking the truth.

At the end of the day, we are judged on the evidence discovered through investigations and the safe-keeping of our protection clients. This is a prime example of 'actions speak louder than words' - allow us the opportunity to impress you.